Mko takes the privacy of your personal data seriously. This document transparently explains how we collect, use, store, and protect your information as a user of our platform.
Your privacy is not merely a legal obligation to us — it is the foundation of trust that binds mko's relationship with every user.
All data transmitted between your device and mko servers is protected with banking-grade 256-bit SSL encryption. Your information cannot be intercepted or read by unauthorized parties during transmission.
Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and real-time threat monitoring systems. Data access is granted only to authorised personnel.
You have full control over your personal data. Through your mko account, you can view, update, and request deletion of your data at any time. Two-factor authentication (2FA) is available for an added layer of security.
Mko does not sell, rent, or trade users' personal data to any third party for commercial purposes. Your data belongs entirely to you, and we will not use it for the benefit of others without your consent.
Mko's Privacy Policy is designed and implemented in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements regarding the collection, processing, and storage of personal data.
In the event of any security breach affecting your data, mko is committed to notifying affected users within a reasonable timeframe and taking immediate remedial action to limit the damage.
As a registered mko platform user in Malaysia, you have the following rights regarding your personal data.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request that we update it promptly.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that your data be provided in a machine-readable format for transfer.
Under certain circumstances, you have the right to request that we restrict how we process your data.
Important Note: By registering and using the mko platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully.
Mko ("we", "our platform") operates an online casino website at mko.onl. We take the privacy and security of every user's personal data extremely seriously. This Privacy Policy has been formulated to comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and provides a comprehensive explanation of our data processing practices.
This policy applies to all information collected through the mko.onl website, the mko mobile app, and any communication channels we operate, including live chat and customer support email. By using any part of our platform, you acknowledge that you have read and understood this Privacy Policy.
Mko collects various categories of personal data to enable us to provide a safe, seamless, and personalized service to every user. The types of data we collect are as follows:
Please Note: mko does not collect sensitive category data such as medical information, religious beliefs, or biometric information unless required by applicable law.
The data we collect is used solely for legitimate and necessary purposes in operating the mko platform. The table below outlines the purposes of data use and their corresponding legal bases.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone number | Contract performance |
| Identity verification (KYC) | Identity document | Legal obligation |
| Payment processing | Financial information | Contract performance |
| Fraud detection & prevention | IP address, usage data, location | Legitimate interest |
| Customer Support | Communication Records | Contract performance |
| Platform improvement | Usage data, analytics | Legitimate interest |
| Marketing communications | Email, phone number | Consent |
| Regulatory compliance | All related categories | Legal obligation |
Mko will not use your data for any purpose beyond those stated in the table above without first obtaining your consent. If you do not wish to receive marketing communications from us, you may withdraw that consent at any time via your account settings.
Mko does not sell your personal data to any party. However, in the course of operating the platform, we may need to share data with a limited number of third-party categories as follows:
All third parties that receive mko user data are bound by strict data processing agreements and are required to protect that data to standards equivalent to those of mko.
Mko uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure account security. There are four types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mko platform.
Mko continuously invests in security infrastructure to ensure your personal data is always protected. Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% foolproof. You are also responsible for keeping your password and account login details confidential.
Mko retains your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law. General data retention period guidelines are as follows:
Once the designated retention period has elapsed, your data will be securely deleted or permanently anonymized so that it can no longer be associated with you.
To exercise any of the privacy rights described in this document, you may contact the mko Data Privacy team by email at [email protected]. Please include the following information in your request:
Mko will acknowledge receipt of your request within 3 business days and fulfill the request within 30 calendar days. In complex cases, this period may be extended by up to 60 days with prior notification to you.
Please be aware that certain requests — particularly data deletion — may not be fully fulfilled if retention of that data is required by law or necessary to resolve any outstanding disputes.
Mko reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service expansions. Any amendments will be communicated to active users via:
Your continued use of the mko platform after the effective date of any amendment constitutes your acceptance of the updated policy. You are encouraged to review this page periodically.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
You may also visit the FAQ us for answers to the most frequently asked privacy questions. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection.
Your privacy is our priority. mko is committed to handling your personal data responsibly, transparently and in accordance with applicable Malaysian law. The effective date of this Privacy Policy is: 1 January 2026.
Your data is protected with the highest level of encryption. Enjoy the best gaming experience with complete peace of mind knowing your privacy is always safeguarded with mko.